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Platforms
Trade 3 Get it Free
Trade 3 Get it Free

Trade Instructions

Visit ebgames.ca/tradevalues to search for the estimated trade value for your item(s).

Make sure to bring all of the items you want to trade with you to the store.

Charge any device(s) you are bringing in for trade.

Bring any cords, power chargers and related accessories for products you are trading.

Delete any sensitive or personal images, stored data and/or cached data.

Remove any SIM cards, memory cards or other items not originally part of the product.

* Prices valid today only. Prices do not reflect applicable provincial taxes and fees, if any. Trades must be in full working condition to receive full value. Hardware must have all necessary components for trade. All trades are subject to manager approval. EB Games reserves the right to cease taking trades of any product without notice. By trading your product to EB Games, you release EB Games from any claim relating to the product (including but not limited to loss of a device or its contents) and any music, pictures or other data stored on it. You also release EB Games from any claim for loss or unauthorized access, use or disclosure of any personal or private data or information stored on the device. All trades are final. See store associate for details. No dealers. Offer valid in select EB Games and EBX stores only. iPod®, iPhone®and iPad® (including images thereof) are registered trademarks of Apple Inc. EB Games is not affiliated with or endorsed by Apple Inc. Cannot be combined with any other offer. Offers valid only towards items normally accepted in trade. Offer valid in the Canada only. Void where prohibited. EB Games reserves the right to cancel, terminate, modify or suspend the offer for any reason without notice.


Pre-ordering products for in-store pickup is fast and easy. First, ensure you’re logged in on ebgames.ca, and simply add eligible pre-orders to your shopping cart using the "Add to Cart" button. In your shopping cart, click on the "Pre-order online & pickup in-store" button to continue. A $5 deposit is required to ensure your product is reserved for you in-store. Please be aware that regular in-stock merchandise are not eligible for pickup in-store.

You’ll need to select an EB Games store where you’ll pickup your order. You can do this by using the map feature at the checkout and searching by city, store address, or postal code. Once your order is placed, you cannot change your selected store. You will receive an order confirmation by email and a call from the store once your product arrives. At that time, you’ll be required to pay the balance of your order at the store.

If you would like to cancel your pre-order, please visit the store that you directed the order to. An associate will be more than glad to assist you with the refund.

Please note that your order details will not be visible to the associates at your pick-up location immediately. Details will be sent within 24 hours of placing your order.

DIGITAL PC POPUP

Please note: This is a digital product. The product will be delivered in the form of a redeemable code which will be viewable on the "My Order" page.


All orders for Digital products are manually checked by our team prior to approval. If your order is placed outside of normal office hours (Monday to Friday), this may delay processing of your order.


Please note: Digital products are non-refundable and cannot be exchanged once the order has been processed.


Digital products purchased from this website will work on Canadian accounts only!

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